myar99 Privacy Policy
This policy clearly explains how your personal data is collected, stored, and protected at myar99.
Introduction
This Privacy Policy ("Policy") sets out the privacy agreement between myar99 ("we", "this platform") and the customer / member ("you", "user") who uses the website at https://myar99.vip.
By accessing and using the myar99 platform, you are considered to have read, understood, and agreed to the terms of this Policy. If you do not agree with this Policy, please do not continue using the website.
This Policy must be read together with myar99's Terms and Conditions and both together form a legally binding agreement.
1 Types of Collected Data
1.1 — Information provided at registration
When a user opens an account at myar99, the following information is collected—
- Name (including full name)
- Date of birth (to verify age 21+)
- Contact phone number or email address
- Payment information (KBZPay, Wave Money, AYA Pay, bank transfer)
- Identity verification details (if required)
1.2 — Information automatically collected from platform usage
When you visit the website, our servers automatically record the following technical data—
- IP address and network connection information
- Browser type, language settings and operating system
- Pages visited, gaming history and timestamps
- Deposit and withdrawal records
- Cookies and tracking technologies (see below)
1.3 — Information received from third parties
We may receive payment confirmation data passed from payment service providers (KBZPay, Wave Money, AYA Pay). That data is used only for account security and fraud prevention.
2 How we use your information
The personal information we collect is used only for the following purposes—
- Account registration, verification and management
- Processing deposits and withdrawals
- Providing customer support (24/7 Live Chat and email)
- Security checks and fraud prevention
- Age verification (21+) and responsible gambling measures
- Sending personalised bonuses and promotions to your gaming account (for users who have opted in only)
- Running data analysis to improve platform products and services
- Confirming regulatory compliance and fulfilling legal obligations
2.1 — Advertising and marketing
If you agree to receive promotional communications, myar99 may send you SMS, email or in-platform notifications. You can opt out at any time from your account settings.
3 Third-party data sharing
myar99 does not sell, rent or transfer your personal information to third parties. However, it may be shared within the following limits—
- Service providers: Companies such as KBZPay, Wave Money and AYA Pay that process payments receive only the data needed to carry out the transaction.
- Technology operators: Hosting, security and gaming technology companies that keep the platform running are given access only to the data they need, without receiving any unnecessary or sensitive information.
- Legal obligations: Data may be shared within legally permitted limits when we are required to comply with requests from law enforcement agencies or courts.
3.1 — International data transfers
In providing gaming technology services, data may be stored on servers outside Myanmar. When this is done, we first enter into agreements that meet our personal data protection standards.
4 Cookies and tracking technologies
The myar99 website uses the following types of cookies—
| Cookie type | Purpose | Storage duration |
|---|---|---|
| Essential | Login session, language settings | Expires when session ends |
| Functional | To remember your chosen settings | 30 days |
| Analytics | To measure platform improvements | 90 days |
You can refuse cookies from your browser settings. However, if essential cookies are disabled, some platform features may not work correctly.
5 Data security measures
myar99 applies technical and organisational security measures to protect your personal information—
- All data transfers are protected with SSL (Secure Socket Layer) encryption
- Payment information and passwords stored in the database are encrypted
- Access controls are in place so that only staff who need it can access the data
- Continuous monitoring is carried out to detect any breaches
- We use a technology foundation that meets international security standards
If we detect a cybersecurity incident, we will notify affected users as quickly as possible within 72 hours of discovery.
6 Data Retention Period
Personal data is retained only for as long as needed to fulfil the stated purpose and no longer than permitted by law—
- Active account data: Retained for the duration of the account being active
- Financial records: Retained for the period required by applicable payment laws
- After account closure: Transaction logs may be kept for a limited period for fraud investigation purposes
- Marketing data: Deleted immediately upon withdrawal of consent
7 Your Personal Data Rights
You have the following rights regarding your personal data on the myar99 platform—
7.1 — Right to Access
You can log in to view any data we hold about you, or request it by emailing [email protected].
7.2 — Right to Rectification
You can request correction of any inaccurate or incomplete personal data. Most updates can be done directly from your account settings.
7.3 — Right to Erasure
You can request deletion of your personal data, subject to legal requirements for retaining transaction records. We may retain data that we are legally obliged to keep.
7.4 — Right to Restriction and Objection
You can object to your data being processed for marketing purposes at any time. You can unsubscribe through our communication settings.
7.5 — Data Portability
You can request a copy of your data in a readable, portable format. Contact us at [email protected].
To exercise any of these rights, email [email protected]. We will respond within 30 days and will contact you if we need any additional information.
8 Protection of Those Under 21
The myar99 platform is for players aged 21 and above only. We do not permit anyone under 21 to use our services. If we discover that we have inadvertently collected data from someone under 21, we will delete it immediately and close the relevant account.
If you become aware that someone under 21 is accessing the platform, please notify us immediately at [email protected].
9 Policy Changes
We may update this Privacy Policy from time to time. If significant changes are made—
- We will update the "Last revised date" on this page
- We will notify you within the platform when you log in
- We may also send a notification to the email address linked to your account
Continuing to use the platform after changes are published will be taken as acceptance of the revised policy.
10 Contact myar99
If you have any questions, data requests, or concerns about this Privacy Policy, you can reach myar99's data protection team through the following channels—
- Live Chat: Reach us instantly in Myanmar language via the 24/7 Live Chat available on the platform
- Email: [email protected]
Our team is available 24/7 in Myanmar language. Data-related requests will be resolved within 30 days.